Hotel and Hospitality English by Mike Seymour

Hotel and Hospitality English by Mike Seymour

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Summary

This unique self-study course is for elementary-level adults who need English for the hospitality industry, such as workers in hotels and restaurants. Ideal for front-line staff who need to communicate confidently in English to maintain good customer relations.

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Hotel and Hospitality English by Mike Seymour

This unique self-study course is for elementary-level adults who need English for the hospitality industry, such as workers in hotels and restaurants. Ideal for front-line staff who need to communicate confidently in English to maintain good customer relations. 24 compact units cover a wide range of practical scenarios, such as meeting and greeting guests, taking orders at breakfast and at the bar, handling guest complaints and dealing with guest requests. 4-page unit includes an easy-to-follow photo story that deals with the topic of the unit and introduces key functional language. The pocket-sized course book also contains vocabulary lists for quick reference, practical examples of typical emails, an answer key and a pronunciation guide to further aid the self-study learner. The online audio provides valuable listening practice to accompany each unit.
SKU Unavailable
ISBN 13 9780007431984
ISBN 10 0007431988
Title Hotel and Hospitality English
Author Mike Seymour
Series Collins English For Work
Condition Unavailable
Binding Type Paperback
Publisher HarperCollins Publishers
Year published 2012-01-05
Number of pages 160
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.