How Did That Happen?
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How Did That Happen? by Tom Smith
The New York Times bestseller that provides a simple, proven approach to improve accountability and the bottom line.The economy crashes, the government misfires, businesses fail, leaders don't lead, managers don't manage, and people don't follow through, leaving us asking, "How did that happen?"
Surprises caused by a lack of personal accountability plague almost every organization today, from the political arena to large and small businesses. How Did That Happen? offers a proven way to eliminate these nasty surprises, gain an unbeatable competitive edge, and enhance performance by holding others accountable the positive, principled way.
As the experts on workplace accountability and the authors of The Oz Principle, Roger Connors and Tom Smith tackle the next crucial step everyone can take, whether working as a manager, supervisor, CEO, or individual performer: creating greater accountability in all the people on whom you depend.
Tom E.C.Smith is the Dean of the University of Arkansas and a University Professor of Special Education. He has written or co-written 32 books, including revised editions. From 1994 until 2013, Dr. Smith served as the Executive Director of the Council for Exceptional Children's Division on Developmental Disorders, as well as three terms on the President's Committee on People with Intellectual Disabilities.
| SKU | Unavailable |
| ISBN 13 | 9781591844143 |
| ISBN 10 | 1591844142 |
| Title | How Did That Happen? |
| Author | Tom Smith |
| Condition | Unavailable |
| Binding Type | Paperback |
| Publisher | Penguin Putnam Inc |
| Year published | 2011-07-26 |
| Number of pages | 256 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |