Hug Your Customers by Jack Mitchell

Hug Your Customers by Jack Mitchell

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Summary

From small independent businesses to established conglomerates, this title offers a tool for ensuring repeat business.

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Hug Your Customers by Jack Mitchell

Like the international bestseller Who Moved My Cheese?, Hug Your Customers is powerful through its simplicity. Jack Mitchell is CEO of Mitchells - a clothes store and one of the most successful small businesses in America. This family-run business has built extremely healthy profit margins in a tough retail market through a most refreshing approach to sales - hug your customers! In other words: if there is one key to a successful business then it is happy customers and companies who go the extra mile enjoy the extra profits. From small independent businesses to established conglomerates, Hug Your Customers is an invaluable and fun tool for ensuring repeat business and outstanding results.
Jack Mitchell is the CEO of Mitchells/Richards, two of the most successful independent clothing stores in the business. He lives in Westport, Connecticut.
SKU Unavailable
ISBN 13 9780141015224
ISBN 10 0141015225
Title Hug Your Customers
Author Jack Mitchell
Condition Unavailable
Binding Type Paperback
Publisher Penguin Books Ltd
Year published 2004-03-04
Number of pages 304
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.