Human Resource Management in Service Work
Summary
The feel-good place to buy books
Human Resource Management in Service Work by Marek Korczynski
This book fills a gap in the market for a long overdue book on HRM in the service sector. The focus on human resource management is essential to aid any understanding of the service economy and with increasing numbers of courses focusing on services rather than manufacturing, it is fast becoming a very important and neglected area in terms of textbooks.
'..a must read for all those who wish to aquire a deep understanding of the nature of customer service work.' - Joe Wallace, Industrial Relations Journal
MAREK KORCZYNSKI lectures in Employment Relations at Loughborough University.
| SKU | Unavailable |
| ISBN 13 | 9780333774410 |
| ISBN 10 | 0333774418 |
| Title | Human Resource Management in Service Work |
| Author | Marek Korczynski |
| Series | Management Work And Organisations |
| Condition | Unavailable |
| Binding Type | Paperback |
| Publisher | Bloomsbury Publishing PLC |
| Year published | 2001-11-21 |
| Number of pages | 237 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |