I Hear What You Say, But What Are You Telling Me? by Barbara G Madonik

I Hear What You Say, But What Are You Telling Me? by Barbara G Madonik

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Summary

Presents a tool kit with information and techniques for mediators who want to use nonverbal communication to their strategic advantage. This book reveals what it takes to understand, analyze, and utilize nonverbal communication to greatly enhance the mediation process.

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I Hear What You Say, But What Are You Telling Me? by Barbara G Madonik

I Hear What You Say, But What Are You Telling Me? is a fascinating, original, and invaluable tool kit filled with practical information and techniques for mediators who want to use nonverbal communication to their strategic advantage. Employing a proven process, Barbara Madonik--communication expert, mediator, and international consultant--reveals what it takes to understand, analyze, and utilize nonverbal communication to greatly enhance the mediation process.
"It is a useful guidebook that should be read several times to capture its wealth of information" (The Texas Mediator, Fall 03)
Barbara G. Madonik is president of Unicom Communication Consultants Inc., a firm specializing in communication consulting and training, and dispute investigation and resolution services. She can be contacted at barbara.madonik@utoronto.ca
SKU Unavailable
ISBN 13 9780787957094
ISBN 10 0787957097
Title I Hear What You Say, But What Are You Telling Me?
Author Barbara G Madonik
Condition Unavailable
Binding Type Hardback
Publisher John Wiley & Sons Inc
Year published 2001-10-24
Number of pages 320
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.