ICMI's Call Center Management Dictionary by Brad Cleveland

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ICMI's Call Center Management Dictionary by Brad Cleveland

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SKU Unavailable
ISBN 13 9780965909358
ISBN 10 0965909352
Title ICMI's Call Center Management Dictionary
Author Brad Cleveland
Condition Unavailable
Binding Type Paperback
Publisher ICMI Press (International Customer Management Institute)
Year published 2003-04-01
Number of pages 222
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.

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