Information Communication Technologies and Globalization of Retailing Applications by Rajagopal

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Information Communication Technologies and Globalization of Retailing Applications by Rajagopal

Globalization has pushed the use of technology in business with advancing information and communication technology becoming a key factor in the future development of the retailing industry. Technology applications have significantly contributed to the exponential growth and profits of retailing institutions worldwide. Information Communication Technologies and Globalization of Retailing Applications critically examines the synergy of technology use and conventional wisdom in retailing and explores contemporary changes determining higher customer value. Discussions in this book encompass strategy implications for managers to optimize their advantage in retailing through the application of ICT, bridging the customer-technology gap.
The bottom line of the book is to redefine technology-led retailing strategy frameworks and building sustainable customer value for mutual customer-company success-Dr. Rajagopal, Monterrey Institute of Technology and Higher Education, Mexico
SKU Unavailable
ISBN 13 9781605662480
ISBN 10 1605662488
Title Information Communication Technologies and Globalization of Retailing Applications
Author Rajagopal
Condition Unavailable
Binding Type Hardback
Publisher IGI Global
Year published 2009-03-31
Number of pages 301
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.