ISO 9000 Quality Systems Handbook - updated for the ISO 9001:2008 standard by David Hoyle

ISO 9000 Quality Systems Handbook - updated for the ISO 9001:2008 standard by David Hoyle

Covering the implications of quality system management, this book includes essential concepts and principles, important issues to be understood before embarking upon implementation, different approaches that can be taken to achieving, sustaining and improving quality, and guidance on system assessment, certification and continuing development.

"This book is a must have for not only students of quality and quality practitioners, including auditors, but also executives looking for improved performance of their organisations" Paul Harding, Managing Director SAQI, e-Quality edge South Africa

Published reviews of previous editions:

"The definitive text on how to implement a quality management system 'the right way'. Written in plain English. A great read."
Momentum Magazine, 2002

"With its emphasis throughout on process improvement, the book is a must for anyone in the business of implementing or interpreting ISO 9001:2000 and, more importantly, looking to gain added value and enhanced organisational performance from it."
Quality World, 2002

David Hoyle is an international management consultant with over 30 years' experience in quality management. He has held senior positions in quality management with British Aerospace and Ferranti International and worked with such companies as General Motors, the UK Civil Aviation Authority and Bell Atlantic on their quality improvement programmes. As well as delivering quality management and auditor training courses throughout the world, he has participated in various industry councils and committees, including the Institute of Quality Assurance.

SKU	Unavailable
ISBN 13	9781856176842
ISBN 10	1856176843
Title	ISO 9000 Quality Systems Handbook - updated for the ISO 9001:2008 standard
Author	David Hoyle
Condition	Unavailable
Binding Type	Paperback
Publisher	Taylor & Francis Ltd
Year published	2009-05-23
Number of pages	804
Cover note	Book picture is for illustrative purposes only, actual binding, cover or edition may vary.