Keeping Customers by John J Sviokla

Keeping Customers by John J Sviokla

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Summary

Provides advice on how to increase profitability through improved marketing and sales management. Covers such topics as targeting the customer, the importance of quality, and the proper measurements that a business should use to gauge success.

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Keeping Customers by John J Sviokla

Provides advice on how to increase profitability through improved marketing and sales management. Covers such topics as targeting the customer, the importance of quality, and the proper measurements that a business should use to gauge success.
SKU Unavailable
ISBN 13 9780875843339
ISBN 10 0875843336
Title Keeping Customers
Author John J Sviokla
Series "Harvard Business Review" Paperback S
Condition Unavailable
Binding Type Hardback
Publisher Harvard Business Review Press
Year published 1993-04-01
Number of pages 416
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.