Lean for the Public Sector by Bert Teeuwen

Lean for the Public Sector by Bert Teeuwen

Packed with international case examples and clearly delineating principles as they apply to public sector organizations, Lean for the Public Sector: The Pursuit of Perfection in Government Services demonstrates that Lean in the public sector is neither rocket science nor a typical profit-driven improvement program. The book begins with coverage of the basic philosophy of Lean before detailing specific methods for improving processes in the public sector. It addresses concerns specific to the public sector environment and considers the role of the citizen, not only as customer, but as a voter, taxpayer, and community participant. The author provides a clear explanation of methods such as 5S, kaizen, standardization techniques, and Value Stream Mapping shaped to Lean Government. His approach provides a reality-based view of value-added services and waste in the public sector. Written specifically to address the application of Lean practices in government and the public sector, this how-to workbook gives you the wherewithal to combat the 'We don’t make widgets' mentality. Providing the tools to manage the entire Lean transformation process, the book helps you immediately integrate the Lean way of thinking and its tools into your improvement program.

Bert Teeuwen is a senior Lean consultant at Wagenaar Hoes Organization Advice, Netherlands, a firm that specializes in providing training in Lean practices and principles.

SKU	Unavailable
ISBN 13	9781439840221
ISBN 10	1439840229
Title	Lean for the Public Sector
Author	Bert Teeuwen
Condition	Unavailable
Binding Type	Paperback
Publisher	Taylor & Francis Inc
Year published	2010-12-14
Number of pages	224
Cover note	Book picture is for illustrative purposes only, actual binding, cover or edition may vary.