Lean Six Sigma for Service by Michael George

Lean Six Sigma for Service by Michael George

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Summary

Describing the basic elements of successful deployment, this work shows you how Lean Six Sigma can cut costs by reducing complexity; how to utilize its tools to provide better quality service; and how you can use shareholder value to drive project selection - without needing an MBA.

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Lean Six Sigma for Service by Michael George

Describing the basic elements of successful deployment, this work shows you how Lean Six Sigma can cut costs by reducing complexity; how to utilize its tools to provide better quality service; and how you can use shareholder value to drive project selection - without needing an MBA.

Michael L. George is founder and President of The George Group, the largest Lean Six Sigma consulting practice in the United States. He wrote the successful and influential Lean Six Sigma, also published by McGraw-Hill.

SKU Unavailable
ISBN 13 9780071418218
ISBN 10 0071418210
Title Lean Six Sigma for Service
Author Michael George
Condition Unavailable
Binding Type Hardback
Publisher McGraw-Hill Education - Europe
Year published 2003-07-16
Number of pages 400
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.