Management of Service Operations by Nevan Wright

Management of Service Operations by Nevan Wright

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Summary

Draws on aspects of management of manufacturing operations to show the interrelationship of operations throughout the supply chain. Tools and techniques for developing and implementing value adding strategies are provided and examples are drawn on to give practical advice on how to make more efficient use of resources.

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Management of Service Operations by Nevan Wright

The Management of Service Operations draws on aspects of management of manufacturing operations to show the interrelationship of operations throughout the supply chain. Tools and techniques for developing and implementing value adding strategies are provided and everyday examples are drawn on to give practical advice on how to make more efficient use of resources in order to gain competitive advantage. The text concludes with a chapter on change management designed to alter the culture of an organization in order to motivate staff to achieve common goals.
SKU Unavailable
ISBN 13 9781844800513
ISBN 10 1844800512
Title Management of Service Operations
Author Nevan Wright
Condition Unavailable
Binding Type Paperback
Publisher Cengage Learning EMEA
Year published 2004-03-04
Number of pages 352
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.