Managing a Quality Service by Linda Nazarko

Managing a Quality Service by Linda Nazarko

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Summary

Covers the knowledge and understanding required to deliver a quality service to the service user. This title provides the structure and processes required to achieve a positive report from the National Standards Commission.

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Managing a Quality Service by Linda Nazarko

Written by well-known social care expert Linda Nazarko, Managing a Quality Service covers the knowledge and understanding required to deliver a quality service to the service user. It provides the structure and processes required to achieve a positive report from the National Standards Commission, including chapers on: Enabling and developing staff Partners in care Managing expectations and planning for the future
SKU Unavailable
ISBN 13 9780435401276
ISBN 10 0435401270
Title Managing a Quality Service
Author Linda Nazarko
Condition Unavailable
Binding Type Paperback
Publisher Pearson Education Limited
Year published 2004-10-08
Number of pages 272
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.