Managing and Resolving Workplace Conflict by David Lewin
In recent years many employers in the U.S., Great Britain, Ireland, and elsewhere, often in partnership with their unions, have turned to new approaches to managing and resolving workplace disputes. In the U.S. this movement is often called alternative dispute resolution (ADR), an approach that involves the use of mediation, arbitration, and other third-party dispute resolution techniques, rather than litigation, to resolve workplace disputes. Some employers have established so-called conflict management systems, a pro-active, strategic approach to handling workplace conflict. This volume contains chapters by some of the world's leading scholars of workplace dispute resolution and conflict management as well as chapters by emerging younger scholars in these fields. The chapters present original research that combines cutting-edge thinking about the theoretical dimensions of ADR and conflict management along with rigorous empirical analyses of real-life data.
Edited by David B. Lipsky, Cornell University, Ithaca, NY, USA Ariel C. Avgar, University of Illinois at Urbana-Champaign, Champaign, IL, USA J. Ryan Lamare, University of Illinois at Urbana-Champaign, Champaign, IL, USA
| SKU | Unavailable |
| ISBN 13 | 9781786350602 |
| ISBN 10 | 1786350602 |
| Title | Managing and Resolving Workplace Conflict |
| Author | David Lewin |
| Series | Advances In Industrial And Labor Relations |
| Condition | Unavailable |
| Binding Type | Hardback |
| Publisher | Emerald Publishing Limited |
| Year published | 2016-07-26 |
| Number of pages | 280 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |