Managing Assertively: How to Improve Your People Skills by Madelyn Burley-Allen

Managing Assertively: How to Improve Your People Skills by Madelyn Burley-Allen

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Summary

Provides step-by-step management techniques for resolving conflicts and defusing interpersonal problems that invariably arise in the workplace. This revised and updated edition now covers the latest management trends, including team building, self-managed work teams and quality control.

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Managing Assertively: How to Improve Your People Skills by Madelyn Burley-Allen

Provides step-by-step management techniques for resolving conflicts and defusing interpersonal problems that invariably arise in the workplace. This revised and updated edition now covers the latest management trends, including team building, self-managed work teams and quality control.
Madelyn Burley-Allen, the founder and President of Dynamics ofHuman Behavior, has conducted over 2,000 seminars on listening andmanagement for organizations around the world. A frequent speakerat state and national conferences, she has consulted for suchcompanies as AT&T, DuPont, IBM, and State CompensationInsurance Funds all over the country. Her work has been covered innumerous magazines and newspapers, including Glamour and WorkingWoman, and she has appeared on several national television andradio shows. She is the author of Listening: The Forgotten Skill,also available from Wiley.
SKU Unavailable
ISBN 13 9780471039716
ISBN 10 0471039713
Title Managing Assertively: How to Improve Your People Skills
Author Madelyn Burley-Allen
Series Wiley Self-Teaching Guides
Condition Unavailable
Binding Type Paperback
Publisher John Wiley & Sons Inc
Year published 1995-05-26
Number of pages 240
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.