Managing Conflict in Organizations, 3rd Edition by M Afzalur Rahim

Managing Conflict in Organizations, 3rd Edition by M Afzalur Rahim

This revised and updated edition of Rahim's classic work on managing conflict in organizations presents new evidence that suggests, contrary to generally accepted views, that organizational conflict need not be minimized or avoided in all cases. Some conflicts are functional and others are dysfunctional. Substantive or task-related conflict is functional for nonroutine tasks, but affective conflicts are dysfunctional irrespective of the task conditions. Classifying conflicts as intrapersonal, interpersonal, intragroup, or intergroup, Rahim explains how to diagnose conflict, how to intervene effectively, and how to handle all the different types of conflict that typically arise in organizations. Rahim's systematic approach to conflict management identifies five styles of handling conflict (integrating, obliging, dominating, avoiding, and compromising). These styles may be used in the course of an intervention, a technique that enables managers to minimize affective conflict while attaining and maintaining a moderate amount of substantive conflict at the individual, group, and intergroup levels. Rahim's book will be of interest to scholars, students, and practitioners in management, organizational psychology, human resources management, and communication.

M. AFZALUR RAHIM is the President of the Center for Advanced Studies in Management and Professor of Management at Western Kentucky University./e He is the editor of Managing Conflict: An Interdisciplinary Approach (Praeger, 1989) and Theory and Research in Conflict Management (Praeger, 1990), and is the founding editor of the International Journal of Conflict Management.

SKU	Unavailable
ISBN 13	9781567202625
ISBN 10	1567202624
Title	Managing Conflict in Organizations, 3rd Edition
Author	M Afzalur Rahim
Condition	Unavailable
Binding Type	Hardback
Publisher	Bloomsbury Publishing Plc
Year published	2000-12-30
Number of pages	312
Cover note	Book picture is for illustrative purposes only, actual binding, cover or edition may vary.