Managing Package Tourism by Eric Laws

Managing Package Tourism by Eric Laws

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Summary

Examines the relationships between tour operators, retail travel agencies, charter airlines, tourist destination, hotels and attractions operators in terms of their relative channel power. Throughout the text, the potential for improvements in service quality is stressed by using case studies.

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Managing Package Tourism by Eric Laws

Examines the relationships between tour operators, retail travel agencies, charter airlines, tourist destination, hotels and attractions operators in terms of their relative channel power. The text discusses other forms of tourism from these perspectives including cruising holidays and timeshare. Throughout the book, the potential for improvements in the management of service quality is stressed and, by using a wide selection of case studies, readers are provided with insights into good practice in the industry. The text is designed as an overview for students wanting to understand the key issues in this area of tourism.
SKU Unavailable
ISBN 13 9780415113472
ISBN 10 0415113474
Title Managing Package Tourism
Author Eric Laws
Series Series In Tourism And Hospitality Management
Condition Unavailable
Binding Type Paperback
Publisher Cengage Learning EMEA
Year published 1996-12-12
Number of pages 224
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.