Managing Public Services - Implementing Changes

Managing Public Services - Implementing Changes

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Summary

Focusing on change as a constant factor in the management of organizations, this book helps students and practitioners to develop the skills and knowledge they require to underpin the work of a modern service manager in public sector organizations. It provides an awareness of the benefits of continuous learning for staff and managers.

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Managing Public Services - Implementing Changes by Tony L Doherty

Focusing on change as a constant factor in the management of any organization, this informative book helps the student and practitioner to develop the skills and knowledge they require to underpin the work of a modern service manager in rapidly-changing public sector organizations - whether publicly owned, privately managed or sub-contracted. Taking a distinctive approach, emphasizing management and organizational learning as keys to organizational success, this introductory text is solidly practical and is supported by strong pedagogical features including: case studies review questions illustrative vignettes. This comprehensive text has been specifically designed and developed to meet the needs of students studying public services management at undergraduate, certificate diploma and postgraduate level. It allows the reader to develop transferable skills in thinking and learning as they work through the book and gives greater awareness of the benefits of continuous learning for staff and managers.
Simon Wootton is a former consultant in the pharmaceutical industry and CEO of an Independent Mental Health Service.
Terry Horne was previously a Director of BTR Industries and Colt International. He now develops Masters programs on strategic marketing and leadership at Lancashire Business School.
SKU Unavailable
ISBN 13 9780415180283
ISBN 10 0415180287
Title Managing Public Services - Implementing Changes
Author Tony L Doherty
Condition Unavailable
Binding Type Paperback
Publisher Taylor & Francis Ltd
Year published 2001-11-22
Number of pages 576
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.