Mastering Counselling Skills by Jennie Lindon
A practical book to support learning and application of communication and basic counselling skills in the wide range of services which offer information, guidance, support and advice. The content and approach are suitable for professionals within caring services, health, education and social welfare, in face to face interactions and in offering information and help over the telephone. The book enhances the value of even the shortest exchange on the telephone by showing how essential skills of attention, reflective listening and positive use of communication skills support a helping and respectful approach to clients.
JENNIE and LANCE LINDON are both Chartered Psychologists. Jennie runs her own business as a trainer, consultant and writer, specialising in work with social services, care and education. Lance is a Managing Consultant with the PA Consultancy Group, working with organisations and teams in public services and business. Jennie and Lance have run training courses individually and together covering communication and counselling skills within both public and private sectors.
| SKU | Unavailable |
| ISBN 13 | 9780333760055 |
| ISBN 10 | 0333760050 |
| Title | Mastering Counselling Skills |
| Author | Jennie Lindon |
| Series | Palgrave Master Series |
| Condition | Unavailable |
| Binding Type | Paperback |
| Publisher | Palgrave Macmillan |
| Year published | 1999-11-02 |
| Number of pages | 272 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |