Measuring Museum Impact and Performance
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Measuring Museum Impact and Performance by John W Jacobsen
Based on extensive research and decades of experience, museum analyst and planner John W. Jacobsen provides both the theoretical underpinnings and the operational pragmatics of measuring any museum's intentional impact and performance by using 1,025 indicators drawn from 51 expert sources. Measuring Museum Impact and Performance: Theory and Practice provides museum professionals internationally with a clear, very open process that will improve their museum's value and performance by selecting indicators that monitor whether they are realizing their desired public, private, personal and institutional values. The book is not prescriptive, but liberating, as the framework recognizes that each museum needs to decide on its own purposes and priorities.
Veteran museum planner John Jacobsen has prepared a meticulous analysis of how museums organize, manage, and document their operations. . .The book is a treasure house of information and strategies for understanding the nuances of what museums are, want to be, and sometimes wind up being. . . . The book finishes with a very useful presentation of the diverse and complex world of museums, a helpful listing of the sources of the 1,025 indicators, and then numerous pages of key performance formulas and worksheets that enable museums to organize, interpret, and compare their activities. . . .[I]t is an extremely useful volume that fully acknowledges both the diversity within the museum world and the need for institutions to fully locate themselves and present to their particular locale their social, economic and intellectual roles and successes. * Informal Learning Review *
“This book is a toolkit that can help museums move from the subjective to the objective in communicating the value that they bring to communities. … By helping museums measure the value of the work that they do, this groundbreaking book will enable them to effectively communicate their impact to key stakeholders, allowing museums to have the support that they need to serve their communities in new and creative ways, for the benefit of all.” -- Ford W. Bell, American Alliance of Museums (AAM) President, 2007-2015
“This book is a toolkit that can help museums move from the subjective to the objective in communicating the value that they bring to communities. … By helping museums measure the value of the work that they do, this groundbreaking book will enable them to effectively communicate their impact to key stakeholders, allowing museums to have the support that they need to serve their communities in new and creative ways, for the benefit of all.” -- Ford W. Bell, American Alliance of Museums (AAM) President, 2007-2015
John W. Jacobsen, president of White Oak Associates, Inc. and CEO of the White Oak Institute, was associate director of the Museum of Science in Boston. During that time, the Museum served 2.2 million visitors during a twelve-month period, an unsurpassed record.
| SKU | Unavailable |
| ISBN 13 | 9781442263307 |
| ISBN 10 | 144226330X |
| Title | Measuring Museum Impact and Performance |
| Author | John W Jacobsen |
| Condition | Unavailable |
| Binding Type | Paperback |
| Publisher | Rowman & Littlefield |
| Year published | 2016-03-15 |
| Number of pages | 186 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |