Mediation for Managers by John Crawley

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Summary

Here, for the first time, is an accessible and practical book on mediation at work and in the workplace itself.

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Mediation for Managers by John Crawley

Here, for the first time, is an accessible and practical book on mediation at work and in the workplace itself.
All managers who find themselves faced with conflict will find something useful in hereThe mediation process comes through clearly, with simple visible cues, checklists and instructions. -- David Wyatt – Research Director, GlaxoSmithKline
Indispensable for managers who need a step-by-step guide for working on a problem quickly. -- Graham Waddington – Independent Mediation Practitioner
This should be essential reading for all human resource managers and indeed for all employees in a supervisory position. * Health and Safety at Work *
John Crawley, author of Constructive Conflict Management (Nicholas Brealey Publishing) and Katherine Graham are directors of Conflict Management Plus, the leading consultancy and training organization in this fast growing field. Katherine Graham and John Crawley, author of Constructive Conflict Management (Nicholas Brealey Publishing)are directors of Conflict Management Plus, the leading consultancy and training organization in this fast growing field.
SKU Unavailable
ISBN 13 9781857883152
ISBN 10 1857883152
Title Mediation for Managers
Author John Crawley
Condition Unavailable
Binding Type Paperback
Publisher John Murray Press
Year published 2002-06-06
Number of pages 256
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.