OPT-IN MARKETING by Ernan Roman

OPT-IN MARKETING by Ernan Roman

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Summary

Based on a program that increased sales at IBM by 80 percent in one year, this book features sidebars from industry luminaries and examples from Fortune 500 firms. It outlines a 10-point blueprint for rethinking customer care and is the useful guide for marketers.

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OPT-IN MARKETING by Ernan Roman

From junk mail blockers to do-not-call lists, potential buyers today are more interested in "opting out" than listening to marketers' messages. "Opt-In Marketing" offers a prescriptive plan for reversing this dangerous trend. This hard-hitting book is based on a program that increased sales at IBM by 80 percent in one year and features sidebars from industry luminaries and examples from Fortune 500 firms. It outlines a 10-point blueprint for rethinking customer care and is the perfect guide for marketers looking to once again be seen as partners instead of predators.
Ernan Roman (New York, NY) is an integrated direct marketing pioneer and founder of Ernan Roman Direct Marketing. He is the author of Integrated Direct Marketing, Second Edition.
SKU Unavailable
ISBN 13 9780071435284
ISBN 10 007143528X
Title OPT-IN MARKETING
Author Ernan Roman
Condition Unavailable
Binding Type Paperback
Publisher McGraw-Hill Education - Europe
Year published 2004-07-16
Number of pages 312
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.