Perfect Assertiveness by Jan Ferguson
All you need to get it right first time Perfect Assertiveness helps you to understand more about assertiveness and aggression, and teaches you to understand more about yourself, the possibilities of change and the potential for improvement in personal, social, family and workplace relationships. Chapters include: - What does assertiveness really mean? - Non-assertive behaviour and its results - What's in it for you? - You're in charge - Learn to be your own best friend - Moving on, letting go - Handling conflict - Being an assertive customer - Setting boundaries and saying 'no' - Steps to becoming more assertive
Jan Ferguson is an independent trainer, consultant and counsellor who works in the are of interpersonal skills.
| SKU | Unavailable |
| ISBN 13 | 9781844131549 |
| ISBN 10 | 1844131548 |
| Title | Perfect Assertiveness |
| Author | Jan Ferguson |
| Condition | Unavailable |
| Binding Type | Paperback |
| Publisher | Cornerstone |
| Year published | 2003-08-07 |
| Number of pages | 160 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |