The Power of Business Process Improvement by Susan Page

The Power of Business Process Improvement by Susan Page

If you are baffled by why your company makes the same errors, would like to focus your employees' limited time on more valuable work, struggle to resolve an issue you know little about, or make sense of overwhelming new responsibilities-the answer to all of these common challenges, and many more, is business process improvement (BPI). The Power of Business Process Improvement: The Workbook complements the author's popular book, The Power of Business Process Improvement, published by the American Management Association (AMA). In The Workbook, Susan Page offers a streamlined approach to BPI by providing the templates and tools necessary to help you quickly move through the proven 10-step formula leading your business to become more effective, efficient, and adaptable. Arranged in a results-oriented progression, use The Workbook individually or in a group setting to identify and prioritize the processes that need fixing, eliminate redundancy and bureaucracy, control costs, reduce errors, delight customers, and give your organization an edge on continuous improvement.

Susan Page has a master's degree in religion and formerly served as a campus pastor at Washington University in St. Louis. Louis, as well as New York City's Columbia University. At the University of California, Berkeley, she developed and directed the first university-based human sexuality program. She has devoted herself to writing about relationships and working with couples and singles full-time since 1980. She's written four books about love, including the national hit If I'm So Great, Why Am I Still Single?

SKU	Unavailable
ISBN 13	9780976042839
ISBN 10	0976042835
Title	The Power of Business Process Improvement
Author	Susan Page
Condition	Unavailable
Binding Type	Paperback
Publisher	Lowell Books
Year published	2013-07-31
Number of pages	180
Cover note	Book picture is for illustrative purposes only, actual binding, cover or edition may vary.