Powerful Phrases for Dealing with Difficult People
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Powerful Phrases for Dealing with Difficult People by Renee Evenson
Difficult personalities at work are unavoidable. But the problems that can result from them are not.
REN'E EVENSON is a small-business consultant specializing in workplace communication and conflict resolution strategies. She is the author of several books, including Powerful Phrases for Effective Customer Service and Customer Service Training 101.
| SKU | Unavailable |
| ISBN 13 | 9780814432983 |
| ISBN 10 | 0814432980 |
| Title | Powerful Phrases for Dealing with Difficult People |
| Author | Renee Evenson |
| Condition | Unavailable |
| Binding Type | Paperback |
| Publisher | HarperCollins Focus |
| Year published | 2018-03-06 |
| Number of pages | 240 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |