Professional Competence and Quality Assurance in the Caring Professions by Roger Ellis

Professional Competence and Quality Assurance in the Caring Professions by Roger Ellis

An emphasis on quality assurance in the health and other caring professions together with a national investigation into vocations has thrown into sharp relief the often intangible and elusive characteristics of successful professional practice. Thus the health care, social service and education professions are being pressed to clarify their objectives and to demonstrate that their particular practices are the most cost-effective way of achieving a quality service for their patients, clients and students. There is, therefore, widespread interest in the techniques of Quality Assurance and in the investigation and improvement of professional practice. This book includes a comprehensive review of the characteristics, rationale and methods of Quality Assurance and traces its history from its origins in manufacturing industry to its current application to health and other forms of care. It considers the distinctive characteristics of the caring professions and identifies the advantages and problems of Quality Assurance in care. Professional competence is identified as a key factor in the production of a quality service and the book reviews the ways in which a number of caring professions, including medicine, nursing, teaching and speech therapy, have conceived, described, measured, evaluated and trained for this competence. Finally the book outlines and evaluates various ways in which professional competence might be made more explicit including, for example, behavioural analysis, social skills analysis and recent consultative methods which involve the professionals themselves.

Ellis, Roger: - Roger Ellis earned his M.A. in English and Drama from the University of Santa Clara, and his Ph.D. in Dramatic Arts from the University of California at Berkeley. During that time he was also guest stage director for several colleges and universities. He has authored or edited eight books in theatre, plus numerous articles, essays and short stories. In 1991 he initiated an ethnic theatre program at Grand Valley State University in Michigan, creating guest artist residencies and staging plays celebrating cultural diversity. In addition, he has been director of the University's Shakespeare Festival since 1993. He has worked professionally as an actor or director with various Michigan and California theatres and has served as President of the Theatre Alliance of Michigan for the past six years. He is currently a Professor of Theatre at Grand Valley State University.

SKU	Unavailable
ISBN 13	9780412340802
ISBN 10	0412340801
Title	Professional Competence and Quality Assurance in the Caring Professions
Author	Roger Ellis
Condition	Unavailable
Binding Type	Hardback
Publisher	Oxford University Press
Year published	1989-09-21
Number of pages	256
Cover note	Book picture is for illustrative purposes only, actual binding, cover or edition may vary.