Quality Assurance Management by Michael J Fox

Quality Assurance Management by Michael J Fox

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Summary

Designed as an introduction and reference source to the field of quality control management, this guide explores such key concepts as customer care, risk minimization, quality-related costs, best-practice benchmaking, robust design and six-sigma manufacturing.

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Quality Assurance Management by Michael J Fox

"Quality Assurance Management" provides a comprehensive introduction and reference source to this increasingly important area of business activity. It should prove a useful tool for managers working in companies attempting to gain ISO9000/BS5750 recognition of their quality system and developing a total quality management culture. Key issues and the latest developments are clearly and simply explained, with the relative pros and cons of the alternative strategies objectively evaluated. Specialized techniques are explained with the non-specialist in mind, so that the reader can assess the situation before discussing its managerial and technical implications. Michael J. Fox draws on his practical consultancy experience and the best current thinking from experts in USA, Great Britain and Japan. Major concepts covered include: customer care; risk minimization; quality-related costs; best practice benchmarking; and "robust" design and "six-sigma" manufacturing. The managerial implications of these issues are reinforced with plenty of practical guidance in the form of checklists, worked examples and sources of further technical information.
Michael J. Fox began his career as the lovable Alex P. Keaton, the star of the poular sitcom Family Ties. Since then, his career has been a nonstop success story, with blockbuster movies like Back to the Future, The Secret of My Success, Doc Hollywood, and the lead voice in Disney's Atlantis: The Lost Empire. He retired from his award-winning role on Spin City. Michael has won numerous awards, including four Golden Globes, four Emmys, two Screen Actors Guild awards, GQ Man of the Year, and the People's Choice award. He is the author of two books, Lucky Man and Always Looking Up. He actively lobbies for stem cell research around the country and is very visible in raising money for Parkinson's research with the Michael J. Fox Foundation.
SKU Unavailable
ISBN 13 9780412467905
ISBN 10 0412467909
Title Quality Assurance Management
Author Michael J Fox
Condition Unavailable
Binding Type Paperback
Publisher Chapman and Hall
Year published 1993-01-01
Number of pages 377
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.