Quality Management for Organizational Excellence by David Goetsch

Quality Management for Organizational Excellence by David Goetsch

This practical, student-focused text shows how to focus all of an organization's resources on continuous and simultaneous improvement of quality and productivity - thereby continually improving both performance and competitiveness. QUALITY MANAGEMENT FOR ORGANIZATIONAL EXCELLENCE: INTRODUCTION TO TOTAL QUALITY, 7/e coherently addresses all elements of quality management, including Lean, Six Sigma, Lean Six Sigma, and many topics that competitive books overlook (e.g., peak performance, partnering, manufacturing networks, culture, and crucial "people" aspects of quality). Direct and straightforward, it links "big picture" theories and principles to detailed real-world strategies and techniques. Throughout, critical thinking activities, discussion assignments, and research links promote deeper thinking and further exploration. This edition adds all-new cases, plus new information on topics ranging from supervision to certification, QFD and SPC to benchmarking and JIT.

SKU	Unavailable
ISBN 13	9780132558983
ISBN 10	013255898X
Title	Quality Management for Organizational Excellence
Author	David Goetsch
Condition	Unavailable
Binding Type	Hardback
Publisher	Pearson Education (US)
Year published	2012-01-03
Number of pages	480
Cover note	Book picture is for illustrative purposes only, actual binding, cover or edition may vary.