Quality Management in Hospitality
Summary
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Quality Management in Hospitality by Andrew John Lockwood
This study consists of a series of case histories researched at senior levels of organizations. These case histories map the progress which the hospitality industry is making in the field of quality management. The book aims to combine a sound theoretical foundation with examples in current industry practice. Illustrating good practice in quality management in hospitality and tourism organizations, it is based on research sponsored by the National Economic Development Office. It includes a broad range of case studies, including examples from the leisure and tourism industries.| SKU | Unavailable |
| ISBN 13 | 9780304334858 |
| ISBN 10 | 0304334855 |
| Title | Quality Management in Hospitality |
| Author | Andrew John Lockwood |
| Condition | Unavailable |
| Binding Type | Paperback |
| Publisher | Cengage Learning EMEA |
| Year published | 1996-10-10 |
| Number of pages | 224 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |