Quality Service by William B Martin
Serves as a guide to providing high-quality customer service. This text applies to the spectrum of hospitality, and includes many examples from the various sectors of the industry. It is intended for courses in Customer Service, Hospitality Management, and Travel and Tourism.| SKU | Unavailable |
| ISBN 13 | 9780130930187 |
| ISBN 10 | 0130930180 |
| Title | Quality Service |
| Author | William B Martin |
| Condition | Unavailable |
| Binding Type | Paperback |
| Publisher | Pearson Education (US) |
| Year published | 2002-01-14 |
| Number of pages | 224 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |