Remarkable Service by The Culinary Institute Of America

Remarkable Service by The Culinary Institute Of America

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Summary

Transforming service into extraordinary guest experiences with repeat business the reward For the past decade, Remarkable Service has been the most comprehensive guide to standard-setting restaurant service techniques and principles.

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Remarkable Service by The Culinary Institute Of America

A professional, highly trained staff offers a competitive advantage for all foodservice operations, from practical service skills (i.e., setting the table, serving the food, and presenting the check) to less tangible service skills (i.e., creating a welcoming space, exhibiting a helpful attitude, and anticipating customer needs). This revised edition has been thoroughly re-organized and updated with all-new photographs and includes new Scripts for Service Scenarios throughout to help servers practice real-world scenarios.

Founded in 1946, The Culinary Institute of America is anindependent, not-for-profit college offering bachelor's andassociate degrees in culinary arts and baking and pastry arts, aswell as certificate programs in culinary arts and wine and beveragestudies. A network of more than 45,000 alumni has helped the CIAearn its reputation as the world's premier culinary college.The CIA, which also offers courses for professionals and foodenthusiasts, as well as consulting services for the foodservice andhospitality industry, has campuses in Hyde Park, New York; St. Helena, California; San Antonio, Texas; and Singapore.

SKU Unavailable
ISBN 13 9781118116876
ISBN 10 1118116879
Title Remarkable Service
Author The Culinary Institute Of America
Condition Unavailable
Binding Type Paperback
Publisher John Wiley & Sons Inc
Year published 2014-04-11
Number of pages 304
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.