Resolving Conflict by Harold Scharlatt
Conflict is inevitable, in everyday life and especially in today's increasingly nonhierarchical organizations-in the workplace. So what has always been a key leadership skill, conflict resolution, has become even more critical. But too often, leaders receive little formal training in conflict resolution, and they struggle just to manage the simplest interpersonal conflicts. By using the lessons of this book, readers will be able to apply a thorough, proven method-summarized in ten steps-for resolving conflicts. Following these steps, leaders can analyze a conflict and move toward its resolution with more assurance of a positive outcome for everyone involved.| SKU | Unavailable |
| ISBN 13 | 9781604916188 |
| ISBN 10 | 1604916184 |
| Title | Resolving Conflict |
| Author | Harold Scharlatt |
| Condition | Unavailable |
| Binding Type | Paperback |
| Publisher | Center for Creative Leadership |
| Year published | 2016-05-19 |
| Number of pages | 76 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |