Resolving Conflicts at Work by Kenneth Cloke

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Summary

Everyone experiences conflict at work. This text offers concrete suggestions on how to resolve conflicts at work and use them as vehicles to improve workplace relationships, and addresses the working contexts of managers and employees throughout an organization.

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Resolving Conflicts at Work by Kenneth Cloke

Everyone experiences conflict at work. Conflicts can arise from miscommunications, misunderstandings, false expectations, differences in standards, and stress. Drawing from decades of experience in business and conflict resolution, Kenneth Cloke and Joan Goldsmith offer concrete suggestions on how we can not only resolve conflicts at work, but use them as vehicles to improve our workplace relationships. Filled with stories and examples, this book addresses the working contexts of managers and employees throughout an organization.
SKU Unavailable
ISBN 13 9780787950590
ISBN 10 0787950599
Title Resolving Conflicts at Work
Author Kenneth Cloke
Series A Jossey Bass Title
Condition Unavailable
Binding Type Hardback
Publisher John Wiley & Sons Inc
Year published 2000-01-24
Number of pages 256
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.