SBusiness: Reinventing the Services Organization
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SBusiness: Reinventing the Services Organization by James A Alexander
In business, seeing the next paradigm shift in how to effectively navigate a company to achieve high performance and competitive advantage isn't just important - it's crucial. This book offers a comprehensive approach by which decision-makers in product, professional services and support services can embrace services as a strategic weapon.
James A. Alexander, EdD, is a partner with Alexander Consulting. Dr. Alexander has taught at universities in both the US and Mexico, and acts as the Department of Commerce's e-business subject-matter expert for President Bush's Inter-American E-Business Fellowship Program. Mark Hordes is a partner with Alexander Consulting and is a well-recognized global business consultant, author and advisor. Mark Hordes is a partner with Alexander Consulting and is a well-recognised global business consultant, author and advisor.
| SKU | Unavailable |
| ISBN 13 | 9781590790540 |
| ISBN 10 | 1590790545 |
| Title | SBusiness: Reinventing the Services Organization |
| Author | James A Alexander |
| Condition | Unavailable |
| Binding Type | Hardback |
| Publisher | Select Books Inc |
| Year published | 2010-01-01 |
| Number of pages | 256 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |