The Serious Business of Small Talk by Carol Fleming Phd

The Serious Business of Small Talk by Carol Fleming Phd

Small talk has a big impact--learn to master this most important communication skill to feel more at ease at work, parties, and events of all kinds.

Carol Fleming wants to show you that small talk is not as small as you might think. It's the foundation of every relationship, professional and personal. It's the sound of people reaching out to each other, searching for similarities, shared interests, goodwill, connections, and friendship. And it's something that can be learned, even by those requiring the smallest of baby steps.

We engage in small talk every day with people we know--but it feels a lot tougher when we go outside our comfort zone. This guide to graceful social conversation covers both inner and outer aspects--from the right attitude to how to dress, move around, and introduce yourself. Most importantly, Fleming lays out a series of simple, memorable conversational strategies that make it easy to go from "Nice weather we're having" to a genuine, rewarding give-and-take. 

But she won't tell you what to say. Believe it or not, you already have what you need inside you. She merely provides the keys to unlock it!

SKU	Unavailable
ISBN 13	9781523094059
ISBN 10	1523094052
Title	The Serious Business of Small Talk
Author	Carol Fleming Phd
Condition	Unavailable
Binding Type	Paperback
Publisher	Berrett-Koehler Publishers
Year published	2018-03-20
Number of pages	160
Cover note	Book picture is for illustrative purposes only, actual binding, cover or edition may vary.