The Service Catalog by Mark O'loughlin
A catalog that helps customers and users to quickly identify the services they require clearly adds value. In turn this helps organizations identify key services that support business processes, understand the contribution made by those services and manage them appropriately. This well-constructed book provides practical advice and information that will help organizations to understand how to design and develop a service catalog and to understand the role that the service catalog performs within the service portfolio. Readers will gain practical information and knowledge. Widely researched and reviewed by some of the world s leading experts, this book provides a down-to-earth and practical resource for not only those who are developing Service Catalogs for the first time but also for those looking to refine their services according to agreed and established best practice concepts.
Van Haren Publishing (VHP) publishes about best practices and standards in the field of IT & IT Management, Enterprise Architecture, Business Management and Project Management. We publish worldwide using our widespread international network of distribution partners
| SKU | Unavailable |
| ISBN 13 | 9789087535711 |
| ISBN 10 | 9087535716 |
| Title | The Service Catalog |
| Author | Mark O'loughlin |
| Series | Best Practice Series |
| Condition | Unavailable |
| Binding Type | Paperback |
| Publisher | Van Haren Publishing BV |
| Year published | 2010-03-05 |
| Number of pages | 1 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |