Service Design for Business by Ben Reason

Service Design for Business by Ben Reason

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Summary

A practical approach to better customer experience through service design Service Design for Business helps you transform your customer's experience and keep them engaged through the art of intentional service design.

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Service Design for Business by Ben Reason

A practical approach to better customer experience through service design Service Design for Business helps you transform your customer's experience and keep them engaged through the art of intentional service design.

BEN REASON is a founding partner of Live-work—winners of the prestigious Designweek 'Design Team of the Year' award in 2014. As director of the London studio he continues to pioneer the discipline and is a visiting tutor at the Royal College of Art, London.

LAVRANS LØVLIE is a founding partner and Director of Livework. His work includes projects with the BBC, Sony, Orange, VW, several of the largest hospitals in Norway and the United Nations. He has taught at universities across Europe and is a board member of the Norwegian Design Council.

MELVIN BRAND FLU is a partner and the Director of Strategy and Business Design at Livework. He has over 25 years of experience working as a business and strategy consultant.

SKU Unavailable
ISBN 13 9781118988923
ISBN 10 1118988922
Title Service Design for Business
Author Ben Reason
Condition Unavailable
Binding Type Hardback
Publisher John Wiley & Sons Inc
Year published 2016-01-22
Number of pages 208
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.