Service Innovation by Esam Mustafa

Service Innovation by Esam Mustafa

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Summary

This book discusses the impact of managerial practices and organizational culture on developing and implementing innovation in service organizations. The book seeks broader explanation and understanding of service innovation performance in the context of different service organizations types.

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Service Innovation by Esam Mustafa

This book looks at service innovation, service industries, and innovation performance in services. It seeks a broader explanation and understanding of services, service innovation and its performance, and the future of service innovation in different service industries. In addition, it discusses service domination in the big economies around the world and how that was created and supported by service innovation. The book will be useful for academics interested in service innovation as well as practitioners in the service business.

Esam Mustafa is Professor at the Department of Management and Law at Vancouver Island University. He is also Academic Expert at the Department of Economics, Finance and Operations Management at Athabasca University. He is Chartered Manager, Operation Manager, Project Manager and Business Researcher with demonstrated working experience in the Higher Education and Management industries.

SKU Unavailable
ISBN 13 9780367671570
ISBN 10 0367671573
Title Service Innovation
Author Esam Mustafa
Series Routledge Studies In Innovation Organizations And Technology
Condition Unavailable
Binding Type Paperback
Publisher Taylor & Francis Ltd
Year published 2020-12-18
Number of pages 102
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.