Servicecraft by Holly Bamunuge
This book considers the different types of service, where they can be found in the various sectors of the industry and the customers' expectations of the service. It is written by experienced college lecturers, is supported with videos obtainable from HCTB and contains up-to-date material on counter and vending service. It is appropriate for City & Guilds 707(1) and (2), SCOTVEC and the BTEC first certificate in catering.| SKU | Unavailable |
| ISBN 13 | 9780333463352 |
| ISBN 10 | 0333463358 |
| Title | Servicecraft |
| Author | Holly Bamunuge |
| Condition | Unavailable |
| Binding Type | Paperback |
| Publisher | Cengage Learning EMEA |
| Year published | 1989-07-03 |
| Number of pages | 136 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |