Social Skills at Work

Social Skills at Work

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Summary

Aims to provide practical guidelines on the management of professional relationships. Factors discussed include social judgements, stereotyping, leadership, interviewing, active listening, offering help and breaking bad news. Exercises and case studies are also included.

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Social Skills at Work by David Fontana

This book goes beyond the dos and don'ts of a mechanical set of skills to provide thoughtful and practical guidelines on the effective management of professional relationships. Exercises and case studies are used to pinpoint unsatisfactory aspects of the reader's relationships with colleagues, bosses, students and clients.
David Fontana is Senior Lecturer in Educational Psychology at University College, Cardiff. He has an international reputation as an educationist and psychologist with extensive first-hand experience as a teacher in primary and secondary schools and as a teacher trainer. He is the author of Personality and Education and Psychology for Teachers, and the editor of Behaviourism and Learning Theory in Education.
SKU Unavailable
ISBN 13 9781854330154
ISBN 10 1854330152
Title Social Skills at Work
Author David Fontana
Condition Unavailable
Binding Type Paperback
Publisher John Wiley and Sons Ltd
Year published 1990-01-29
Number of pages 116
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.