Speaking Your Mind in 101 Difficult Situations by Don Gabor

Speaking Your Mind in 101 Difficult Situations by Don Gabor

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Speaking Your Mind in 101 Difficult Situations by Don Gabor

From telling a boss that a deadline is absurd to appropriately breaking off an engagement or informing a child that one of their friends is not welcome in the home, this straightforward approach illustrates how to prepare for difficult situations by developing listening and assertiveness skills and maintaining the composure to deliver tough messages tactfully. Through numerous sample scripted conversations that encompass a myriad of potentially awkward situations and hundreds of tips and skills, this handbook provides readers the confidence and the vocabulary to communicate in a respectful yet assertive manner.
SKU Unavailable
ISBN 13 9780671795054
ISBN 10 0671795058
Title Speaking Your Mind in 101 Difficult Situations
Author Don Gabor
Condition Unavailable
Binding Type Paperback
Publisher Prentice Hall (a Pearson Education company)
Year published 1999-12-31
Number of pages 238
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.