Steps to Success E-mail Etiquette

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Summary

If you're new to life online or just trying to find the right tone for writing or replying to colleagues and contacts, E-mail etiquette will help you get the most from your e-mails.

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Steps to Success E-mail Etiquette by Michael Egan

Offering practical, jargon-free advice, E-mail etiquette sets out to help with a wide range of essential issues, including managing your inbox, composing e-mails that hit the right note every time, responding to tricky messages, and understanding the legal implications of business e-mails. The book contains a quiz to assess strengths and weaknesses, step-by-step guidance and action points, top tips to bear in mind for the future, common mistakes and advice on how to avoid them, summaries of key points, and lists the best sources of further help.
'a good little series, full of top tips and giving where to go for further information.. They could just make your life at work easier.' Bath Chronicle '... a jazzy, upfront and contemporary looking series. Each one is focused and full of the things that it should have. Put these on the shelf and they will shout "buy me".' The Bookseller
SKU Unavailable
ISBN 13 9780747573531
ISBN 10 0747573530
Title Steps to Success E-mail Etiquette
Author Michael Egan
Series Business
Condition Unavailable
Binding Type Paperback
Publisher Bloomsbury Publishing PLC
Year published 2004-08-02
Number of pages 96
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.