Strategic Market Relationships by Bill Donaldson

Strategic Market Relationships by Bill Donaldson

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Summary

"At last a book that can be used to teach Managing Marketing Relationships that is not how to capture consumers by loyalty programmes or exploit our databases. " --Ian Wilkinson, University of New South Wales, Australia "This book is very clear and well structured and the illustrations will really help readers to understand this area.

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Strategic Market Relationships by Bill Donaldson

The book develops the student's understanding of the nature, relevance and importance of creating and sustaining relationships as a strategic resource. It takes a managerial perspective to the study of relationships, from strategy to implementation. The first edition was the first text that comprehensively addressed relationships as a strategic issue, and considering relationships as strategic and as a basis for competition is central to this book. In a nutshell, strategic market relationships is the process of analyzing, formulating and implementing a relationship strategy for an organization.
Bill Donaldson is Professor of Marketing at The Robert Gordon University and is responsible for research in Marketing within the Aberdeen Business School.

Tom O’Toole is Head of the School of Business at Waterford Institute of Technology.  He lecturers in business strategy and marketing and supervises research in relationships. 

SKU Unavailable
ISBN 13 9780470028803
ISBN 10 0470028807
Title Strategic Market Relationships
Author Bill Donaldson
Condition Unavailable
Binding Type Paperback
Publisher John Wiley & Sons Inc
Year published 2007-04-13
Number of pages 296
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.