Successful Customer Service by Pauline Rowson
Customer service is vital to a profitable business. Learn why customer service can make you more profit, win you more customers, and get your existing customers to spend more. This book takes you step-by-step the key elements of excellent customer service, and show you how your business can improve now and how to get your customers coming back for more.
An accomplished conference speaker, Pauline Rowson ran her own Marketing, Training and PR Company, and has helped countless organisations to improve their customer service skills. She is the author of several business and motivational books. Her books are sold around the world and have been translated into several languages.
| SKU | Unavailable |
| ISBN 13 | 9781854584823 |
| ISBN 10 | 1854584820 |
| Title | Successful Customer Service |
| Author | Pauline Rowson |
| Condition | Unavailable |
| Binding Type | Paperback |
| Publisher | Hodder & Stoughton |
| Year published | 2009-08-01 |
| Number of pages | 216 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |