Talk at Work by Paul Drew
In the first collection of its kind, Paul Drew and John Heritage bring together the latest advances in the application of conversation analysis to the study of language and interaction in institutional settings. Leading American and European scholars contribute to Talk at Work original empirical research into the interactions between professionals and 'clients' in a wide variety of settings, including doctor-patient consultations, legal hearings, news interviews, visits by health visitors, psychiatric interviews, and calls to the emergency services. Taken together, their reports are an illuminating exploration of how key aspects of an organisations' work are managed through talk and of the distinctively asymmetric character of institutional discourse. The use of a method at the forefront of research, on recordings of naturally occurring interactions in the settings under scrutiny, uncovers the relationships between social contexts and social actions and offers invaluable insight into the traditional concerns of the sociology and ethnography of organisations, sociolinguistics and pragmatics.
John Heritage is Professor of Sociology at UCLA. He is the coeditor (with J.M. Atkinson) of Structures of Social Action: Studies in Conversation Analysis and is currently researching on televised political communication.
| SKU | Unavailable |
| ISBN 13 | 9780521376334 |
| ISBN 10 | 0521376335 |
| Title | Talk at Work |
| Author | Paul Drew |
| Series | Studies In Interactional Sociolinguistics |
| Condition | Unavailable |
| Binding Type | Paperback |
| Publisher | Cambridge University Press |
| Year published | 1993-02-11 |
| Number of pages | 596 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |