The Six Sigma Way: How GE, Motorola, and Other Top Companies are Honing Their Performance by Peter S Pande Robert P Neuman

The Six Sigma Way: How GE, Motorola, and Other Top Companies are Honing Their Performance by Peter S Pande Robert P Neuman

An implementation blueprint for SIX SIGMA!

The Six Sigma Way demystifies Six Sigma with a real-world 'how-to 'guide. A good investment for any business planning to launch Six Sigma.

--John Biedry, VP Quality & Compliance, Sears Home Services.

Cost reduction.productivity improvement.customer retention.these are the promises of the Six Sigma quality management system. The Six Sigma Way reveals how GE, Motorola, and numerous other companies are successfully using Six Sigma to fine-tune products and processes, improve performance, and increase profits. Now you can read the roadmap for implementing Six Sigma in your manufacturing or service organization.

The authors--who have worked with some of the most visible Six Sigma companies including GE--provide step-by-step guidance and practical implementation guidelines. Whether your goal is to fix a process problem or implement Six Sigma company-wide, The Six Sigma Way will help you develop an approach customized for your company's needs and the challenges of the twenty-first century business environment. The Six Sigma Way

• Addresses the challenges and politics of launching, leading, and training people for Six Sigma.
• Focuses on implementing the major steps and quality improvement tools in the Six Sigma system.
• Features insights, comments, and examples from business leaders and managers using Six Sigma in their organizations.

Peter S. Pande is president of Pivotal Resources, Inc., a leading organizational improvement consulting and training firm.. He is an experienced executive consultant and has helped guide Six Sigma initiatives at major corporations. He cowrote the bestselling The Six Sigma Way as well as The Six Sigma Way Team Fieldbook.

Larry Holpp is a consultant with Pivotal Resources. He was previously Vice President, Quality and a Master Black Belt at GE Capital. Holpp is the author of Managing Teams, and The Team Turbo Training Kit, and has published two dozen articles on training and quality in professional journals.