Total Quality Management in a Week
Summary
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Total Quality Management in a Week by John Macdonald
This book aims to 'clear the fog' which surrounds the concept of TQM. It provides an easy, step-by-step guide to understanding the TQM process. These steps include: understanding the principles; assessing the need for TQM; developing an implementation plan; providing an environment for success; and auditing and monitoring progress. This book has been fully revised for the In a Week series relaunch.
John Macdonald has wide experience in industry and consulting. He is recognised as a TQM pioneer in the UK and has received international acclaim as a business author and speaker. John is the author of the international best sellers 'Global Quality' and 'Calling a Halt to Mindless Change' as well as other books in this series.
| SKU | Unavailable |
| ISBN 13 | 9780340849460 |
| ISBN 10 | 0340849460 |
| Title | Total Quality Management in a Week |
| Author | John Macdonald |
| Series | In A Week S |
| Condition | Unavailable |
| Binding Type | Paperback |
| Publisher | John Murray Press |
| Year published | 2003-03-28 |
| Number of pages | 96 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |