Total Relationship Marketing by Evert Gummesson

Total Relationship Marketing by Evert Gummesson

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Summary

Encyclopaedic coverage on current thinking on total relationship marketing. The author broadens the debate on marketing management beyond the "four P's" by analysing it in terms of 30 key relationships, each of which is illustrated with a case or example.

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Total Relationship Marketing by Evert Gummesson

Encyclopaedic coverage on current thinking on total relationship marketing. The author broadens the debate on marketing management beyond the "four P's" by analysing it in terms of 30 key relationships, each of which is illustrated with a case or example.
SKU Unavailable
ISBN 13 9780750644631
ISBN 10 075064463X
Title Total Relationship Marketing
Author Evert Gummesson
Series Cim Professional Development
Condition Unavailable
Binding Type Paperback
Publisher Taylor & Francis Ltd
Year published 1999-05-05
Number of pages 281
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.