Transforming the Bottom Line by Tony Hope

Transforming the Bottom Line by Tony Hope

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Summary

Argues that 30 percent of a company's costs are for activities which do not benefit the customer, offering strategies for measuring and developing workflows which add value to the customer.

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Transforming the Bottom Line by Tony Hope

Presents an agenda for organizational transformation achieved by focusing on seven key imperatives: cutting the workload, not the workforce; managing performance by measuring value-adding work; developing a horizontal team-based organization; aligning performance measures with strategy; selling profitable products and services; finding and retaining profitable customers; and implementing a horizontal information system. By distilling the work of such scholars as C.K. Prahalad, Gary Hamel, and Jeffrey Pfeffer, the book provides managers with a useful synthesis of these important and cutting-edge ideas. In addition, the authors contribute a model of a horizontal information system that provides managers with the "real numbers." Arguing that better management information, more relevant performance measures, and more thoughtful reward systems can change management behavior, support strategy, and transform the bottom line, the authors pose a hypothetical case in which this new horizontal information system is enacted.
Jeremy Hope is a Director of the Beyond Budgeting Roundtable, a not-for-profit collaborative that designs new performance management processes. He is a chartered accountant and a co-author of Transforming the Bottom Line and Competing in the Third Wave. He is a former venture capitalist and founder of several businesses. He lives in West Yorkshire, England.
SKU Unavailable
ISBN 13 9780875847467
ISBN 10 0875847463
Title Transforming the Bottom Line
Author Tony Hope
Condition Unavailable
Binding Type Hardback
Publisher Harvard Business Review Press
Year published 1996-10-01
Number of pages 232
Cover note Book picture is for illustrative purposes only, actual binding, cover or edition may vary.