A Trauma-Informed Approach to Library Services by Rebecca Tolley
Though originating in the fields of health and social services, trauma-Informed care is a framework that holds great promise for application to library work. Empathetic service, positive patron encounters, and a more trusting workplace are a few of the benefits. In this important book Tolley puts these ideas into the library context.
Rebecca Tolleyis a professor and librarian at East Tennessee State University. She coordinates the Sherrod Library's research consultation service. She speaks and publishes on topics such as organizational culture, customer service, and cultivating empathy in library workers. She co-edited Generation X Librarian: Essays on Leadership, Technology, Pop Culture, Social Responsibility and Professional Identity (2011) and Mentoring in Librarianship: Essays on Working with Adults and Students to Further the Profession (2011). Her writing has appeared in anthologies, several library journals, and numerous reference works.
| SKU | Unavailable |
| ISBN 13 | 9780838919811 |
| ISBN 10 | 0838919812 |
| Title | A Trauma-Informed Approach to Library Services |
| Author | Rebecca Tolley |
| Condition | Unavailable |
| Binding Type | Paperback |
| Publisher | American Library Association |
| Year published | 2020-07-30 |
| Number of pages | 192 |
| Cover note | Book picture is for illustrative purposes only, actual binding, cover or edition may vary. |
| Note | Unavailable |